Refund policy

All Sales Final for Digital Downloads

Thank you for your purchase of our digital products.

Due to the immediate and intangible nature of digital downloads, all sales are final. Once a digital product has been purchased and delivered to you, it cannot be returned, exchanged, or refunded.

This policy is in place because digital files cannot be "returned" once they have been downloaded or accessed, similar to how physical goods cannot be returned after consumption.

We are committed to ensuring you receive the high-quality product as described. If you experience a technical issue preventing you from accessing your purchased download, please contact us at hello@thewongjanice.com and we will be happy to assist you.

By completing your purchase, you acknowledge and agree to this Refund Policy.